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Before You Type Anything

Check whether your question is already answered: our Methodology page covers exactly how scores are built, our Disclosure page covers how money works around here, and most Best Website Builder pages carry their own FAQ section for common selection questions. If none of that covers it, the form above goes straight to our team.

Corrections Get Priority

Website builders update pricing, templates, and features often enough that something on this site can drift out of date between our re-tests. If you've spotted a price, feature, or template count that no longer matches what a builder actually offers, tell us the exact page and what's changed. Corrections are usually the fastest thing we can verify and fix, often within days rather than weeks.

For Builders and Partners

If you represent a website builder and want to talk about advertising, sponsorship, or an affiliate arrangement, include the platform name, what you're proposing, and any relevant audience or traffic data. One thing worth setting expectations on up front: per our Disclosure page, no commercial conversation changes an existing score or review — don't expect a partnership discussion to move a rating.

For Journalists, Researchers, and Educators

We occasionally hear from people writing about web publishing more broadly, or from instructors curious about how a platform gets evaluated here. We're generally glad to help — say what you need and by when, and we'll do what we can.

Trying to Pick Between Two Specific Builders?

This is one of the most common messages we get, and we like answering it. To get a useful reply quickly, tell us what you're building — an online store, a portfolio, a small-business site, a blog — your rough budget, and roughly how comfortable you are with design tools. That said, our Compare tool and use-case-specific Best Website Builder pages are built to answer exactly this without waiting on an email — worth trying first.

What Makes a Message Easy to Act On

Whatever you're writing about, specifics help: the exact URL if you're flagging an error, the builder names involved if you're asking for a comparison, and enough context that we're not stuck replying to ask a clarifying question first.

What We Do With What You Send

We use contact-form submissions only to respond to you — you won't end up on a mailing list, and we don't forward your message to the builders we review. If your note concerns a specific correction, we may reference the substance of it, not your identifying details, when following up with that platform to verify.

How Long a Reply Takes

Most messages get a response within a few business days. Corrections tend to be fastest since they usually just need a quick fact-check; partnership and press messages can take a little longer since they sometimes need more than one person's sign-off.

And If a Review Actually Helped

Hearing that a review or comparison helped someone pick the right builder is genuinely one of the better parts of running this site. Not required, but always appreciated — and it does shape what we decide to test next.

If You're a Template Designer or Developer

We occasionally hear from people who build templates or apps for a specific platform, asking how their work factors into a review. We evaluate the platform as a whole, including whatever official or marketplace templates ship with it, rather than reviewing individual third-party templates or apps separately — worth knowing before reaching out about a specific listing.

If You Spot a Broken Link or Page Error

Sitewide issues — a broken image, a dead link, a page that won't load — are worth a quick note through this form even if you're not sure it counts as a "real" correction. These are usually the fastest things for us to fix, and we'd rather hear about a small glitch than have it sit unnoticed for months.